Payment

YOUR CREDIT CARD WILL BE CHARGED AT THE TIME OF SHIPMENT. A TEMPORARY HOLD WILL BE PLACED ON YOUR CREDIT CARD FOR THE FULL AMOUNT WHEN YOU PLACE YOUR ORDER. ONCE WE HAVE VERIFIED YOUR CARD DETAILS AND RECEIVED CREDIT AUTHORIZATION, WE WILL PREPARE YOUR ORDER FOR SHIPPING AND CHARGE THE FULL AMOUNT. If the temporary hold fails or expires, we will contact you via email to reprocess the payment.

FOR MORE DETAILS, PLEASE VISIT OUR TERMS OF SALE.

TERMS OF SALE

view TERMS OF SALE

CANCEL OR MODIFY ORDER

IF YOU ARE A REGISTERED CUSTOMER, YOU CAN CANCEL ANY ORDER WITHIN 30 MINUTES OF PLACING IT BY GOING TO THE "MY ORDERS" SECTION OF YOUR ACCOUNT. AFTER THIS 30-MINUTE PERIOD, OR IF YOU HAVE CHECKED OUT AS A GUEST, WE WILL NOT BE ABLE TO CANCEL OR MODIFY YOUR ORDER. Please return the package to us after it has been delivered, as indicated in our Return Policy.

Gift wrapping

ALL OF OUR ORDERS ARE DELIVERED IN A BRANDED BOX OR ENVELOPE. BY SELECTING THE GIFT OPTION, THE BRANDED BOX WILL BE WRAPPED IN RIBBON. YOU MAY INCLUDE A PERSONALIZED MESSAGE. To avoid delays, please refrain from using inappropriate language or profanities in your message.

STORE LOCATOR

MONOTONIE ONLY OFFERS ITS MERCHANDISE FOR SALE THROUGH THE FOLLOWING LIMITED METHODS OF DISTRIBUTION:

1. AUTHORIZED DEPARTMENT STORES AND THEIR WEBSITES 
2. AUTHORIZED SPECIALTY STORES 
3. ONLINE AUTHORIZED RETAILERS 
4. ON THE INTERNET AT MONOTONIE.RU

Monotonie does not offer its merchandise for sale through individuals, street vendors, unauthorized retail locations, or unauthorized websites. To protect its valuable brand and loyal customers, Monotonie reserves the right to refuse the sale of its products to individuals engaging in reselling or transshipping activities. Please contact us to report counterfeiters and unauthorized distributors of Monotonie merchandise.

MERCHANTS AUTHORIZED TO SELL MONOTONIE PRODUCTS:

TSUM — moscow

dlt — St. Petersburg

golden line — online

2 Petrovka street, Moscow, Russia +7 800 500 80 00 
+7 495 933 73 00
www.tsum.ru 

Monday to Saturday: 11.00 am – 11.00 pm Sunday: 11.00 am – 11.00 pm

21–23a Bolshaya Konyushennaya st., St. Petersburg, Russia +7 812 648 08 48
www.DLT.ru

everyday: 11:00 AM – 10:00 PM

+7 800 551 00 28 
+7 812 454 04 70
www.golden-line.ru

For inquiries about additional retailers or the authenticity of our products, please contact our customer services.